Refund Policy

 

Returns:
If a product is returned to Remedy Liquor, a refund will be issued for the returned item(s), provided they are not damaged. Shipping fees are non-refundable. A return fee of $15 per box will apply, and a restocking fee of up to 10% may apply at our discretion. Engraving orders, if returned, will not receive a refund. If the customer is unavailable to sign for the package and it is damaged after delivery is attempted or during its return to our facility, the customer will be held responsible. Package Protection will not cover these instances. 

Cancellation Policy:
Orders may be cancelled within 24 hours of placement during business days. However, after the initial 24-hour period, cancellations may be subject to a 5% restocking fee. This fee covers any costs incurred in preparing the order for shipment and ensuring its timely processing.

We strive to accommodate our customers to the best of our ability, and we appreciate your understanding of our cancellation policy. If you wish to cancel your order, please contact our customer service team as soon as possible to initiate the process.

For general inquiries regarding online orders, please contact info@remedyliquor.com.
Online Orders: (818) 495-9998